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Diskette drive problems – Dell PRECISION 530 User Manual

Page 155

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Solving Problems

155

Yes. The original keyboard may be defective. Go to

step 4

.

No. Go to the next question.
Do you have another computer that is working properly?
Yes. Go to

step 4

.

No. Go to the next question.
Do you have another keyboard that is working properly?
Yes. Turn off the computer, wait 10 to 20 seconds, and disconnect the

keyboard. Go to

step 6

.

No.

Contact Dell

for technical assistance.

4

Turn off the original computer, wait 10 to 20 seconds, and disconnect

the keyboard.

5

Turn off your other computer, wait 10 to 20 seconds, and disconnect

its keyboard. Connect the keyboard from the original computer, and

then turn the computer on.

Is the keyboard working properly?
Yes. There is a problem with the original computer.

Contact Dell

for

technical assistance.
No. The keyboard may be defective.

Contact Dell

for technical

assistance.

6

Connect a different keyboard to the computer, and then turn the

computer on.

Is the keyboard working properly?
Yes. The original keyboard is defective. The problem is resolved.
No.

Contact Dell

for technical assistance.

Diskette Drive Problems

During the

POST

, the computer checks the diskette drive, comparing its

characteristics with the system configuration information. The diskette-
drive access light blinks as the computer performs this check.

Basic Checks:

Check the

diagnostic lights

to see if the specific problem is identified.