Serial or parallel device problems – Dell PRECISION 530 User Manual
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Solving Problems
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Yes. Go to
No. The printer is probably defective. If you bought the printer from
for technical assistance. If you did not, take it to an
authorized service center for repair.
3
Try to print again.
Does the print operation complete successfully?
Yes. The problem is resolved.
No.
for technical assistance.
Serial or Parallel Device Problems
NOTE:
If you are having a problem with a printer, see "
."
If a system message indicates a
port problem or if
equipment connected to a port seems to perform incorrectly or not at all,
the source of the problem can be any of the following:
•
A faulty connection between the port and the device
•
options
•
Incorrect settings in the operating system's configuration files
•
A faulty cable between the port and the device
•
A faulty device
•
Faulty port logic on the system board
•
If the problem is with a serial port, conflicting
settings
•
If the problem is with a parallel port, conflicting
settings
•
Incorrect or missing drivers
Basic Checks:
•
Check the
to see if the specific problem is identified.
•
Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.
•
If the cable is not damaged, ensure that it is firmly connected to the
computer.