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Dell PRECISION 530 User Manual

Page 159

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Solving Problems

159

At the C: prompt, type:

CD\Windows\Command

and press

.
Type

chkdsk

and press .

This utility creates and displays a status report and lists and

corrects errors on the disk.

• For Microsoft Windows NT, run the error-checking utility by

opening the property sheet of the affected volume(s) and clicking

Check Now in the Error-checking section of the Tools tab.

Is the drive operating properly?
Yes. The problem is resolved.
No. Go to

step 3

.

3

Run the appropriate test group in the

Dell Diagnostics

:

• For an

IDE

or

EIDE

hard drive, run the IDE Devices device group.

• For a

SCSI

hard drive, run the SCSI Devices device group.

Did any of the diagnostics tests fail?
Yes. Go to the next question.
No. Go to

step 4

.

Did any of the diagnostics tests indicate a faulty drive?
Yes. The hard drive may be faulty.

Contact Dell

for technical

assistance.
No. Go to the next question.
Did any of the diagnostics tests indicate a faulty drive controller?
Yes. The system board may be faulty.

Contact Dell

for technical

assistance.
No. Go to

step 4

.

4

Turn off the computer and devices, disconnect them from their

electrical outlets, and wait 10 to 20 seconds.

5

Lay the computer on its right side.

6

Open the computer cover

.