Problems sending faxes, 140 chapter 9, Cannot send a fax cannot send a fax clearly – Canon Pixma MP530 User Manual
Page 142: Cause action
140
Chapter 9
Troubleshooting
Problems Sending Faxes
Cannot Send a Fax
Cannot Send a Fax Clearly
Cause
Action
The machine is not on.
z
You cannot send faxes if the power is turned off.
z
Press [ON/OFF] to turn the power on. See
z
After a power failure or disconnecting of the power cord, press [ON/
OFF] to turn the power ON.
The In Use/Memory Lamp is
flashing.
Another document is being sent from memory.
Wait until the machine finishes sending it.
The telephone line is connected to
the [TEL] jack.
Reconnect to the [LINE] jack (Refer to the Easy Setup Instructions).
If you still cannot send a fax, there is a problem with the telephone line.
Contact your telephone company or the manufacturer of your TA (Terminal
Adapter) or telephone adapter.
The telephone line type is not set
correctly.
If the telephone line type is not set correctly, you will not be able to send
faxes, but will still be able to receive them. In this case, check the
telephone line type setting and change it as necessary. See
Telephone Line Type” on page 62
Send faxes again after a while. If you still cannot send faxes, set
The fax number is not correctly
registered in a coded speed dial.
Make sure that the fax number is correctly registered when coded speed
dialing (See
“Registering Coded Speed Dialing” on page 65
There was an error during
transmission.
z
Check the LCD for an error message (See
“Fax Related Messages” on
page 118
).
z
Print the ACTIVITY REPORT and check for an error (See
Cannot hear the dial tone.
Check that the telephone line is correctly connected to the proper jack. If
so, there is a problem with your telephone line. Contact your telephone
line provider.
The document is not loaded
properly.
Remove the document then reload it on the Platen Glass or in the ADF
(See
“Loading Documents” on page 19
A fax destination is displayed on the
LCD.
Another document is being sent from memory. Wait until the machine
finishes sending it.
There was a printer error.
Resolve the printer error. If you are out of paper, set the paper.
If you are in a hurry, you can send the fax before resolving the printer error
by pressing [Stop/Reset]. In this case, be sure to press [FAX] to print the
faxes stored in memory once the transmission is complete.
Cause
Action
The document is not loaded
correctly, or the Platen Glass or the
inner side of the Document Cover is
dirty.
z
Remove the document, then reload it on the Platen Glass or in the ADF
(See
“Loading Documents” on page 19
z
Reload the document after cleaning the Platen Glass or the ADF (See
“Cleaning Your Machine” on page 107
The setting for image quality or
intensity is not suitable for the
document.
On the LCD, adjust the setting for image quality (FAX Resolution) or
intensity (Scan Contrast) suitable for the document (See
).