4 warranty and conformity, Warranty (guarantee), Warranty and conformity – Metrohm 844 UV/VIS Compact IC User Manual
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Table of contents
5.4
Warranty and Conformity
5.4.1
Warranty (guarantee)
Metrohm guarantees that the deliveries and services it provides are free
from material, design or manufacturing errors. The warranty period is 36
months from the day of delivery; for day and night operation it is 18
months. The warranty remains valid on condition that the service is
provided by an authorized Metrohm service organization.
Glass breakage is excluded from the warranty for electrodes and other
glassware. The warranty for the accuracy corresponds to the technical
specifications given in this manual. For components from third parties
that make up a considerable part of our instrument, the manufacturer's
warranty provisions apply. Warranty claims cannot be pursued if the
Customer has not complied with the obligations to make payment on
time.
During the warranty period Metrohm undertakes, at its own choice, to
either repair at its own premises, free of charge, any instruments that
can be shown to be faulty or to replace them. Transport costs are to the
Customer's account.
Faults arising from circumstances that are not the responsibility of
Metrohm, such as improper storage or improper use, etc. are expressly
excluded from the warranty.