11 posting data on web site, Introduction, 2 technical request – CiDRA SONARtrac PW VF-100 User Manual
Page 213: Posting data on web site

11
POSTING DATA ON WEB SITE
Table of Contents
List of Figures
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CiDRA Web site Home Page – Technical Request
.........................................................................11-3
Technical Support Request Form
..............................................11-4
Tracking Number and Data Upload Option Screen
..................................................................11-4
File Browse and Data Upload Screen
.........................................................................................11-5
11.1
Introduction
The CiDRA web site provides information about passive sonar meter
products and a link to allow uploading of data for review by Technical
Support Personnel.
The ‘Downloads‘ link contains product Installation and Startup
Manuals, Technical Bulletins, Data Sheets, etc.
The link entitled ‘Technical Request’ can be used to upload data for
analysis and to request technical assistance on installed products
from Technical Support Personnel.
Also, once a product is installed we recommend that a Snapshot be
taken and a copy of it sent to CiDRA for archiving. CiDRA will then
have a record of the system setup for reference should any issues
requiring technical support arise in the future.
11.2
Technical Request
The Technical Request section is accessed by opening the computer
Internet Browser and typing ‘www.cidra.com’ in the address line.
This will open CiDRA’s home page. On the Home Page, select
‘Technical Support’ as shown below.
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