HP Designjet 5100 Printer series - Manual (Page 99)

7-3
Troubleshooting the ink supply
HP Designjet 5100 printer Customer Reference Guide
printhead and the carriage assembly is not good.
1 The printhead needs to be removed and inserted again.
2 If this is unsuccessful, the printhead and/or carriage may need to be
cleaned. See Carriage interconnect wiper, on page 5 .
3 If this is also unsuccessful, replace the part.
(error code) Recover
The Recover message is shown on the printhead information screen.
Recovery is an optional procedure that you can use if the image quality is
unacceptable. If after this the image quality has not improved sufficiently, try
another recovery. If this still doesn’t work, replace the part. For details of
how to perform this procedure, see Recovery procedure, on page 3 .
Recovery procedure
Recovering the printhead(s) means that the printer automatically cleans and
tests the printhead(s).
To recover the printhead perform the following procedure:
1 Using the ↑ or ↓ keys select the printhead
icon in the front panel.
2 The front panel displays:
3 Press Enter. The front panel displays:
4 Using the ↑ or ↓ keys select “Recover
printheads”.