HP Designjet 5100 Printer series - Manual (Page 93)

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Troubleshooting image quality
HP Designjet 5100 printer Customer Reference Guide
every time you load a roll. However, depending on your printer usage, this
is sometimes not sufficient. There are two procedures for cleaning the platen,
Automatic and Manual.
Automatic
This setting enables you to remove the ink deposits from the platen using the
printing material you have loaded. The printer moves a portion of the
material backwards and forwards over the platen. To manually trigger the
automatic cleaning process go to Utilities > Clean Platen > Automatic.
Manual
This section explains the manual platen cleaning process.
NOTE: Ensure that you have unloaded all printing material before
performing these procedures.
1 Open the window.
2 With a dry brush, remove the ink deposits from the cutter groove.
3 With the same dry brush, remove the ink deposits from the platen surface.
4 Use a clean, slightly damp, absorbent lint-free cloth to wipe off the loosened
ink deposits from the platen. However, do not wipe the platen wheels with
this cloth.