HP Designjet 5100 Printer series - Manual (Page 81)

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Front-panel messages
HP Designjet 5100 printer Customer Reference Guide
Printhead cleaner error messages
System error messages
What they mean
System errors are unusual printer malfunctions that may require an on-site
visit from a support representative. There are two types of messages
displayed.
Continuable
You can continue printing, but the printer is
not functioning properly, and image
quality may well be affected. It is strongly
recommended that you contact your
support representative and arrange an on-
site visit; have the message and the system
error code ready with you to quote.
Non-continuable
Turn the printer off and then on again,
using the switch at the rear of the printer;
the error may disappear. If the problem
persists, contact your support
representative and arrange an on-site
visit; have the message and the system
error code ready with you to quote.
Status code
XX ranges from
A0 - B5
Printhead cleaner message
description
Procedure
XX03 Replace The printhead cleaner installed
is not recognized by the
printer.
This may mean that the line sensor is
dirty, so perform the lens replacement
procedure.
Ensure that you have replaced the
printhead cleaner together with the
printhead.
Ensure that all the printhead cleaners
installed are genuine HP 705.
XX05 Replace The printhead detects that the
printhead cleaner does not
match the rest of the ink system
already installed.
XX06 Replace The printer detects an incorrect
printhead cleaner