HP Designjet 5100 Printer series - Manual (Page 98)

7-2
Troubleshooting the ink supply
HP Designjet 5100 printer Customer Reference Guide
Ink system error/status messages
Your printheads are manufactured to last a long time. However, over time
they will degrade and after a while they will need to be replaced. The error/
status messages are designed to keep you informed of the status of your ink
supplies.
The example below shows a printhead
with an error.
To find out exactly which printhead has the
error, select the printhead icon as shown
below.
The front-panel display will change to show the current status of all the
printheads.
The error/status message has two parts:
„ The action message
„ The error code
The action indicated by the message must be performed first to correct the
error. If this is unsuccessful, use the error code to try to correct the problem.
To interpret the error codes, refer to status code interpretation, on page 2.
There are three action messages:
(error code) Replace
The Replace message means that you must remove the consumable and
replace it with a new one. Since the only action that you can do is to remove
and replace with a new part or the correct part, the error code is given
mainly for use by a support technician. For the removal procedure, see 73,
in section maintain the ink system on the reverse of this guide.
(error code) Reseat
The Reseat message means that the electrical connection between the
The consumable
Error code
Ink Color
The action message