HP Designjet 5100 Printer series - Manual (Page 95)

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Troubleshooting image quality
HP Designjet 5100 printer Customer Reference Guide
„ The roll may be crumpled or warped or may have irregular edges.
„ The paper may be loaded at an angle. The right-hand edge must be
aligned with the edges of the roll.
„ Ensure that the paper is wound tightly on the roll.
„ Check that the paper is correctly loaded onto the spindle.
Sheets
„ It must be loaded with the right-hand edge against the blue perforated
line on the printer.
„ Align the sheet against the trailing edge coming out of the printer.
„ The sheet may be crumpled or warped or may have irregular edges.
„ If you are using a hand-cut sheet, the edges may not form a right angle or
they may be rough. Do not use hand-cut sheets; use only purchased
sheets.
„ Refer to 30, in section load and unload material on the reverse of this
guide.
Prints do not stack properly in the bin
„ The printer may be too close to the end of the roll. The natural curl near
the end of the roll can cause stacking problems. Load a new roll or
remove prints manually as they are completed.
„ If you are mixing prints or nesting sets of several different sizes, you may
have stacking problems because of the different sizes of printing material
in the bin.
Other sources of information
If you don’t find the solution to the problem here, other sources of help are:
„ The documentation supplied with the driver that you are using to manage
the output from your software application to the printer.
For example, the online and printed documentation included in the HP-
GL/2 drivers (for Windows NT 4.0/2000/XP) supplied with your printer.
„ The HP-GL/2 driver documentation supplied with your application
software.
„ There is also documentation on the WebAccess tool. Refer to 128, in
section manage the prints on the reverse of this guide.