HP Designjet 5100 Printer series - Manual (Page 113)

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Legal and service information
HP Designjet 5100 printer Customer Reference Guide
Hewlett-Packard limited warranty statement
HP Designjet 5100 Series
A. Extent of limited warranty
1 Hewlett-Packard (HP) warrants to the end-user customer that the HP products
specified above will be free from defects in materials and workmanship for
the duration specified above. Customer is responsible for maintaining proof
of date of purchase.
2 For software products, HP's limited warranty applies only to a failure to
execute programming instructions. HP does not warrant that the operation of
any product will be uninterrupted or error free.
3 HP's limited warranty covers only those defects which arise as a result of
appropriate use of the product, and does not apply to any:
a Improper or inadequate maintenance or modification;
b Software, interfacing, media, parts, or supplies not provided or
supported by HP; or
c Operation outside the product's specifications.
Routine printer maintenance operations in the HP Designjet 5100, such as
cleaning and preventive maintenance services (including parts contained in
any preventive maintenance kit and HP service engineer visits), are not
covered by HP's limited warranty, but in some countries may be covered
under a separate support contract.
4 For HP printer products, the use of a refilled or non-original HP consumable
product (ink, printhead or ink cartridge) does not affect either the warranty
to the customer or any HP support contract with the customer. However, if
printer failure or damage is attributable to the use of a non-HP or refilled ink
cartridge, HP will charge its standard time and materials charges to service
the printer for the particular failure or damage.
HP product Duration of limited warranty
Printer and related HP hardware
1 year (from the date of purchase
by the customer)
Software
90 days (from the date of purchase
by the customer)
Printhead
Until the "end of warranty" date
printed on the product is reached,
or 700 cc of HP ink have been
cycled through the printhead,
whichever occurs first
Ink cartridge
Until the genuine HP ink is
depleted as indicated by the
printer, or the "end of warranty"
date printed on the product is
reached, whichever occurs first