HP Designjet 5100 Printer series - Manual (Page 79)

5-11
Front-panel messages
HP Designjet 5100 printer Customer Reference Guide
XX13 Replace The smart chip inside the
printhead contains incorrect
information. The printer cannot
print with this printhead.
Replace printhead(s).
XX14 Replace The printhead has an internal
electrical failure. XX15 Replace
XX16 Replace
The printer was printing:
Printhead temperature has
reached an excessive level. It
is possible to continue to print
with this printhead, but it may
void the printhead warranty if
you continue for long periods.
XX17 Replace
XX18 Replace The printhead smart chip
detects an unsupported
manufacturer.
XX21 Replace
The printhead has reached a
degradation level that prevents
the printer producing
acceptable image quality
consistently.
1. If the quality of your prints is fine,
try a manual recovery and/or re-
insertion. After this the printer may
detect a recovery and will accept the
printhead.
2. If after a recovery the message
persists and the quality of your prints
is unacceptable, replace the
printhead(s)
3. To continue printing press Enter.
XX20 Recover The printhead is losing its
capability to produce the best
image quality consistently.
The printhead is still able to
produce good image quality.
However, this is the first
symptom of an aging
printhead.
If the image quality is acceptable, you
will not need to take any action.
Continue using the printhead until the
“Replace” message is displayed.
If the image quality is NOT
acceptable, see printhead recovery
procedure, on page 38.
Status code
XX ranges from
00 - 55
Printhead message
description
Procedure