Ocp problems, 22 ocp problems, Table 22 – HP EML E-series Tape Libraries User Manual
Page 71

OCP problems
Table 22 OCP problems
Problem
Corrective action
The OCP is blank.
•
Touch the OCP to wake it from sleep mode.
•
Confirm that the power is on.
•
Use Command View TL software or the Interface Manager CLI to
check for errors. See the HP StorageWorks Interface Manager and
Command View TL user guide.
The OCP does not respond to touch.
•
Make sure that the Ethernet cable is properly connected between
the library robotics controller PUBLIC port and the CASCADE port
on the Interface Manager card.
•
Use Command View TL or the Interface Manager CLI to check
for errors.
An error message is displayed on a
red OCP status bar.
•
Review latest error messages in the critical and warning event logs
to help decipher the message and determine the cause.
A warning message is displayed
on a yellow OCP status bar.
•
Check the Health Status on the OCP to determine cause.
•
Review latest event details in the warning event log to determine
the cause.
Enterprise Modular Library E-Series
71
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