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7 troubleshooting business copy z, 8 support and other resources, A business copy z pair user tasks using ibm pprc – HP XP Racks User Manual

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Unaffected S-VOL status and pair user tasks......................................................................69

Monitoring BC Z pair, volume details...................................................................................69
Monitoring BC Z pair synchronous rates................................................................................70
Monitoring consistency groups.............................................................................................72

Viewing consistency group properties..............................................................................73
Viewing a list of Fast Snap pairs.....................................................................................74

Monitoring pair user task history..........................................................................................75

Workflow for maintaining the system.........................................................................................76

Pair user tasks during system and device maintenance............................................................77

7 Troubleshooting Business Copy Z................................................................78

BC Z pair tasks and display troubleshooting...............................................................................78
Troubleshooting pinned tracks..................................................................................................78
Troubleshooting extended copy times........................................................................................78
Service Information Messages related to BC Z tasks....................................................................78
Locating and interpreting error codes and logs using the RAID Manager or BCM...........................79

Troubleshooting consistency group pair-split failures................................................................86

8 Support and other resources......................................................................88

Contacting HP........................................................................................................................88

Subscription service............................................................................................................88
Documentation feedback....................................................................................................88

Related information.................................................................................................................88

HP websites......................................................................................................................89

Conventions for storage capacity values....................................................................................89
Typographic conventions.........................................................................................................89

A Business Copy Z pair user tasks using IBM PPRC..........................................91

Supported PPRC and PPRCOPY commands................................................................................91
PPRC command requirements...................................................................................................91
Perform Storage System Function commands and Business Copy Z................................................92

PSF and DEVSERV command results and examples.................................................................92

Creating pairs with CESTPAIR and PPRCOPY ESTPAIR..................................................................92

CESTPAIR parameters and examples.....................................................................................93
PPRCOPY ESTPAIR parameters and examples.........................................................................93

Splitting pairs with CSUSPEND and PPRCOPY SUSPEND.............................................................94

CSUSPEND parameters and examples..................................................................................95
PPRCOPY SUSPEND parameters and examples......................................................................95

Resynchronizing pairs with CESTPAIR and PPRCOPY ESTPAIR........................................................96

CESTPAIR parameters and examples.....................................................................................96
PPRCOPY ESTPAIR parameters and examples.........................................................................97

Deleting pairs with CDELPAIR and DELPAIR................................................................................98

CDELPAIR parameters and examples....................................................................................99

PPRCOPY DELPAIR parameters and examples....................................................................99

Consistency group pair user tasks using IBM PPRC....................................................................100

Workflow for assigning pairs to consistency groups..............................................................100
Splitting pairs in consistency groups...................................................................................100
Resynchronizing pairs in consistency groups........................................................................100
Workflow for deleting pairs in consistency groups................................................................100

Showing pair status and volume information with CQUERY TSO and QUERY ICKDSF....................101

CQUERY TSO parameters and examples.............................................................................101
QUERY ICKDSF parameters and examples..........................................................................102

B Interface support for BC Z user tasks and options........................................105

Supported Business Continuity Manager and PPRC user tasks and options...................................105
Supported Business Copy Z consistency group user tasks and options..........................................106

Contents

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