HP Surestore 6.140 Tape Library User Manual
Page 214
Drives and Media
Quantum DLT Drives & Media
Appendix D
D-14
Troubleshooting DLT Drives
This section describes the procedures for troubleshooting DLT drives,
including:
• Manually Rewinding a Stuck Tape
Refer to Chapter 4 for information on troubleshooting performance
issues or other problems you may encounter. If you experience problems
not covered by these manuals, contact your support representative.
NOTE
For information on upgrading drive firmware, see page 4-60.
Manually Rewinding a Stuck Tape
NOTE
Before manually rewinding a stuck tape, attempt to eject the tape using
the tape library front panel, remote management card Web-Based
Library Administrator pages, and your host backup software.
Before manually rewinding a stuck tape, you must first remove the drive
module from the tape library. Refer to “Removing a Drive Module” on
page 4-56.
After removing the drive module, view the drive hub through the clear
plastic to determine if the tape has been rewound. If the tape has not
been rewound, follow the steps below and refer to Figure D-5 on page D-
15:
CAUTION
The DLT drive does not automatically eject a cartridge if a power failure
occurs.