HP Surestore 6.140 Tape Library - Manual (Page 145)

Understanding Errors and Troubleshooting
Diagnostic Support Tools
Chapter 4 4-39
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• The Firmware Update tool allows the user to interactively download
new firmware to the device.
Tools / Firmware Update / Run
• The Utilities tool is not tied to one device and includes:
— LogtoolTools / Utility / Run... / logtool
— Copyutil is used to copy disk data to another disk to replace a
bad disk.
Tools / Utility / Run... / copyutil
• The Current Device Status tool provides general information about a
device and what tools are available for it.
Select the device(s).
Device / Current Device Status
Reviewing Logs
STM saves detailed information in several logs:
• The Tool Activity Log contains testing details and errors for a specific
tool on a device. Review this log when a tool does not complete
successfully.
• Select device(s).
Tools / / Activity Log
• The Tool Failure Log contains hardware failure information. Review
this log if a tool does not complete successfully.
• Select device(s).
Tools / / Failure Log
• The Information Log contains information gathered by information
tools. Review this log after running an information tool.
• Select device(s).
Tools / Information / Information Log