HP Surestore 6.140 Tape Library - Manual (Page 122)

Understanding Errors and Troubleshooting
Understanding Error States
Chapter 4 4-16
Backup Software Errors
While the library product itself is supported by Hewlett-Packard, all
software products are supported by individual software vendors. (See
“Backup Software Support” on page B-5.)
Your software applications may need to be reconfigured or, in some cases,
reinstalled after you have installed additional drives or slots into the
library. In addition, some backup software applications may require the
purchase of additional add-on components and/or licenses when
increasing the number of storage slots or drives.
Contact your software application provider for more information or if
newly installed storage slots and drives are not recognized by your
backup software application.