HP Surestore 6.140 Tape Library - Manual (Page 119)

Understanding Errors and Troubleshooting
Understanding Error States
Chapter 4 4-13
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Hard (Unrecovered) Errors
When a hard error occurs, the front panel will display an error message
that indicates the problem, and the LED bar will be flashing amber. You
cannot operate the library until this error is resolved.
TIP This information can also be found in the latest entry of the hard error log.
View the hard error log to see the sequence of error events and more
information on resolving the error condition. To view this log, access the
following menu path from the front panel or press the center icon button.
TIP The date and time stamp will help you resolve errors. When you review
the error log, select
[Older] to view error history and [Newer] to see more
recent errors.
Use the following steps to resolve the problem:
1. From the screen with the initial error message or from the Hard Error
Log , select [More] to retrieve more information about the error, which
could include the following:
• Time stamp or error event
• Error code number
• Library component that potentially caused the problem
• Error code description
• Recovery suggestions
• Error code qualifier that provides more information on the type of
error
• Sequence numbers, which are used for factory diagnostics
Main Menu ->
Information ->
Library Information ->
Hard Error Log