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I/o module conditions, En.01 critical condition—i/o module unsupported, En.02 critical condition—i/o module communication – HP 4000.6000.8000 Enterprise Virtual Arrays User Manual

Page 133: En.10 noncritical condition—i/o module nvram read, En.11 noncritical condition—i/o module nvram write

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To correct this problem, record all six characters of the condition report, then contact your
HP-authorized service representative.

I/O Module conditions

The format of an I/O module condition report is 8.7.en.ec, where:

8.7. is the I/O module element type number

en. is the two-character I/O module element number (see

Figure 44 (page 133)

)

ec is the error code

Figure 44 I/O module element numbering

2. I/O Module B (02)

1. I/O Module A (01)

Correction of an I/O module problem normally requires replacing the module. The following
sections define the I/O module problem by I/O module location.

8.7.en.01 CRITICAL condition—I/O module unsupported

The I/O module Fibre Channel link speed is not supported by the

backplane

. This error prevents

the controller from establishing a link with enclosure drives and eliminates the enclosure dual-loop
capability. This condition report remains active until the problem is corrected.
To correct this problem, record all six characters of the condition report, then contact your
HP-authorized service representative.

8.7.en.02 CRITICAL condition—I/O module communication

The I/O module is unable to communicate with the EMU.
Complete the following procedure to correct this problem:
1.

Record all six characters of the condition report.

2.

Contact your HP-authorized service representative.

IMPORTANT:

Multiple erroneous error messages indicating I2C bus errors, such as NVRAM

errors, blowers missing, and so forth, could indicate an EMU problem.

8.7.en.10 NONCRITICAL condition—I/O module NVRAM read

An invalid NVRAM read occurred and automatic recovery was initiated.
Complete the following procedure to correct this problem:
1.

Record all six characters of the condition report.

2.

Observe the I/O module status indicators for an operational display.

3.

Contact your HP-authorized service representative.

8.7.en.11 NONCRITICAL condition—I/O module NVRAM write

The system is unable to write data to the I/O module NVRAM.
Complete the following procedure to correct this problem:
1.

Record all six characters of the condition report.

2.

Observe the I/O module status indicators for an operational display.

Correcting errors

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