Returning the defective part – HP 4000.6000.8000 Enterprise Virtual Arrays User Manual
Page 100
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Returning the defective part
In the materials shipped with a replacement CSR part, HP specifies whether the defective component
must be returned to HP. Where required, you must ship the defective component back to HP within
a defined period of time, normally five (5) business days. The defective component must be returned
with the associated documentation provided in the shipping material. Failure to return the defective
component may result in HP billing you for the replacement. With a customer self repair, HP will
pay all shipping and component return costs and determine the courier/carrier to be used.
100 Customer replaceable units