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Emu conditions, Resetting the emu, 01 critical condition—emu internal clock – HP 4000.6000.8000 Enterprise Virtual Arrays User Manual

Page 125: 02 unrecoverable condition—emu interrupted

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temperature thresholds). Under these conditions the EMU starts a timer that will automatically shut
down the enclosure in seven minutes unless you correct the problem. Enclosure shutdown is imminent!

CAUTION:

An automatic shutdown and possible data corruption may result if the procedure

below is not performed immediately.

Complete the following procedure to correct this problem.
1.

Ensure that all disk drives, I/O modules, and power supply elements are fully seated.

2.

Ensure that all blowers are operating properly.

3.

Verify that the ambient temperature range is +10° C to +35° C (+50° F to +95° F). Adjust as
necessary.

4.

If steps 1, 2 or 3 did not reveal a problem, use HP P6000 Command View to request the HSV
controller to shut down the drive enclosure. Completing this action will halt the drive enclosure
data transfers.

5.

Contact your authorized service representative and request assistance.

EMU conditions

The format of an EMU condition report is 0.7.01.ec, where:

0.7. is the EMU element type number

01. is the two-character EMU element number

ec is the error code

NOTE:

There is only one EMU in a drive enclosure. Therefore, the element number is always 01.

Resetting the EMU

In some cases, the only corrective action for an EMU error is to replace the EMU. Call your
authorized service representative if this action is required. Another option is to reset the EMU using
the following procedure.
1.

Firmly grasp the EMU mounting handle and pull the EMU partially out of the enclosure.

NOTE:

You do not need to remove the EMU from the enclosure or disconnect the cables.

You must avoid putting any strain on the cables or connectors.

2.

Wait 30 seconds, and then push the EMU in and fully seat the element in the

backplane

. The

EMU should display any enclosure condition report within two minutes.

07.01.01 CRITICAL condition—EMU internal clock

There is an internal EMU clock error that will remain active until the problem is corrected.
Complete the following procedure to correct this problem.
1.

Record all six characters of the condition report.

2.

Reset the EMU.

3.

If resetting the EMU did not correct the problem, replace the EMU.

4.

Observe the EMU to ensure the error is corrected.

5.

If unable to correct the problem, contact your HP authorized service representative.

07.01.02 UNRECOVERABLE condition—EMU interrupted

The Inter-IC (I2C) bus is not processing data and the EMU is unable to monitor or report the status
of the elements or enclosures. IMMEDIATE corrective action is required to ensure proper enclosure
operation. This condition report remains active until the problem is corrected.
Complete the following procedure NOW to correct this problem.
1.

Record all six characters of the condition report.

2.

Reset the EMU.

3.

Observe the EMU to ensure the error is corrected.

Correcting errors

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