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En.02 unrecoverable condition—power supply missing, Blower conditions – HP 4000.6000.8000 Enterprise Virtual Arrays User Manual

Page 121

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2.

Ensure that there is AC power to the rack PDU, and from the PDU to the PDMs, and that the
PDU and PDM circuit breakers are not reset.
If there is no AC power to the PDU, contact building facilities management.
Verify that the power supply AC power cord is properly connected.

3.

If AC is present, and the rack power distribution circuitry is functioning properly, the power
supply indicator should be on.

4.

Observe the EMU to ensure the error is corrected.

5.

Contact your authorized service representative.

0.2.en.02 UNRECOVERABLE condition—Power supply missing

This condition report indicates a power supply is not installed or installed incorrectly. Both of these
conditions affect air flow within the enclosure and can cause an over-temperature condition.
Enclosure shutdown is imminent.
The operational power supply will automatically shut down after seven minutes, thereby disabling
the enclosure. This condition report remains active until either the problem is corrected, or the
operational power supply shuts down, whichever occurs first.
To correct this problem, record all six characters of the condition report, then contact your authorized
service representative.

CAUTION:

Removing power from an enclosure may cause the loss or corruption of data. To

avoid this condition, shut down the system using HP P6000 Command View. An automatic shutdown
and possible data corruption may result if the power supply is removed before a replacement is
available.

0.2.en.03 CRITICAL condition—Power supply load unbalanced

This condition report indicates that a component within a power supply may have failed. This can
make the remaining power supply a single point of failure.
This condition report remains active until corrected.
Complete the following procedure to correct this problem:
1.

Record all six characters of the condition report.

2.

Ensure that the

blower

on the power supply is functioning properly. If not, correct the blower

condition and wait one minute.

3.

Contact your authorized service representative.

Blower conditions

The format of a

blower

condition report is 0.3.en.ec, where:

0.3. is the

blower

element type number

en. is the two-character

blower

element number

ec is the error code

As shown in

Figure 41 (page 122)

,

blower

1 is in location 1 and blower 2 is in location 2.

Correcting errors

121