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Warranty and scope of warranty – IAI America RCA-E User Manual

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The Easy Type Teaching Pendant undergoes stringent testing before it is shipped from our factory. IAI provides the

following warranty.

(1) Warranty Period

The warranty period is 12 months from the date the unit is shipped to the customer.

(2) Scope of Warranty

If within the period specified above, a breakdown occurs while operating the controller under normal conditions
and is clearly the responsibility of the manufacturer, IAI will repair the unit at no cost. However, the following
items are not covered by this warranty.

• Faded paint or other changes that occur naturally over time.
• Consumable components that wear out with use (battery, etc.).
• Unit seems to be noisy or similar impressions that do not affect machinery performance.
• Damage resulting from improper handling or use.
• Damage resulting from user error or failure to perform proper maintenance.
• Any alterations not authorized by IAI or its representatives.
• Damage caused by fire and other natural disasters or accidents.

The warranty pertains to the purchased product itself and does not cover any loss that might arise from a break-
down of the product. Any repairs will be done at our factory.

(3) Service

The purchase price of the product does not include programming or expenses for sending technicians to the
customer's site. Even if the product is still under the warranty period, separate charges will be assessed for the
following services.

• Assistance with unit installation or trial operation.
• Inspection and maintenance.
• Technical training on controller operation, wiring or programming.
• Any other services or work for which IAI normally assesses separate charges.

4. Warranty and Scope of Warranty