Fluid Components International GF03 - Manual (Page 60)

FLUID COMPONENTS INTERNATIONAL LLC http://www.fluidcomponents.com
Model GF03 Flow Meter 5 6 Doc. No. 06EN003352 Rev. B
Return to Stock
Equipment
1. Complete a Return Authorization (RA) Request/Certificate of Non-Contamination form
(Document 1) and mail or fax it to the FCI customer department. After FCI issues you
an RA number, complete the following steps.
2. Thoroughly clean the hardware.
3. Package each instrument with protective packing material similar to the original FCI
shipment cartons indicated below. All damage occurring in transit is the customer’s
responsibility.
a.
Instruments weighing less than 25 pounds each are to be covered with protective
wrap, i.e. bubble wrap or surrounded with "popcorn". Instruments weighing greater
than 60 pounds or extending more than four feet should be secured in wooden crates
by bolting the sensing element assembly in place.
b. Protect the sensing element with a cardboard tube or other sturdy wrapping.
c. Do not pack more than four small instruments in each carton.
d. Packages weighing in excess of 70 pounds or with a combined length and girth of
more than 138 inches cannot be shipped by United Parcel Service. Larger packages
or crates should be shipped by carriers who specialize in the transport of industrialized
instrumentation.
e. The RA number should be noted on the packing list and marked clearly on the outside
of the box.
4. Prepay freight to the FCI receiving door.
All Shipping (Warranty and Nonwarranty Repairs or Returns)
The customer prepays all shipping, freight, duty/entry and handling charges from the
customer site to the FCI door. If the customer does not prepay, FCI will invoice the customer
for the charges that appear on the freight bill. Address the return equipment to:
FLUID COMPONENTS INTERNATIONAL LLC
1755 LA COSTA MEADOWS DRIVE
SAN MARCOS, CA. 92078
ATTN: REPAIR DEPT.
RA NUMBER:
Hardware Return
Procedure
Shipping / Handling
Charges
FCI prepays ground transportation charges for return of freight to the customer’s door. FCI
reserves the right to return equipment by the carrier of our choice.
International freight, handling charges, duty/entry fees for return of equipment are paid by the
customer.
FCI returns repaired equipment to the customer either collect or prepaid and adds freight
charges to the customer invoice.
The customer is responsible for all shipping and freight charges for equipment that is returned
to FCI stock from the customer site. These items will not be credited to customer’s account
until either all freight charges are cleared or until the customer agrees to have any freight costs
incurred by FCI deducted, along with applicable return to stock charges, from the credit
invoice. (Exceptions are made for duplicate shipments made by FCI.)
If any repair or return equipment is received at FCI, freight collect, without prior factory
consent, FCI bills the sender for these charges.
Warranty Repairs
or Returns
Nonwarranty Repairs
or Returns