Customer support, Zywall 2 series user’s guide vi customer support – ZyXEL Communications Internet Security Gateway ZyWALL 2 Series User Manual
Page 6
ZyWALL 2 Series User’s Guide
vi
Customer
Support
Customer Support
When you contact your customer support representative please have the following information ready:
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
SUPPORT E-MAIL
TELEPHONE
1
WEB
SITE
METHOD
LOCATION
SALES E-MAIL
FAX
1
FTP
SITE
REGULAR MAIL
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
+886-3-578-2439
ftp.zyxel.com
ftp.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
+1-800-255-4101
+1-714-632-0882
www.us.zyxel.com
NORTH AMERICA
+1-714-632-0858
ftp.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
+49-2405-6909-0
www.zyxel.de
GERMANY
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
+33 (0)4 72 52 97 97
FRANCE
+33 (0)4 72 52 19 20
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+34 902 195 420
SPAIN
+34 913 005 345
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
+45 39 55 07 00
www.zyxel.dk
DENMARK
+45 39 55 07 07
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
+47 22 80 61 80
www.zyxel.no
NORWAY
+47 22 80 61 81
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
+46 31 744 7700
www.zyxel.se
SWEDEN
+46 31 744 7701
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg Sweden
+358-9-4780-8411
www.zyxel.fi
FINLAND
+358-9-4780 8448
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
1
“+” is the (prefix) number you enter to make an international telephone call.