Sony Bluetooth Utility - Manual (Page 394)

Using a Headset
Important
 Please refer to " What you need to know about using Bluetooth TM wireless technology " for an understanding of the basic concepts to keep
in mind.
Headset cannot be detected
 If the Headset is connected to and is being used by another device, the Headset will be undetectable even if you search for it.
Cannot connect to Headset
 If the Headset is connected to and is being used by another device, no other device will be able to connect to the Headset.
 A Bluetooth TM wireless technology connection will be impossible if the Headset is connected to a power adaptor.
Please remove the power adaptor and re-connect.
Sound cuts out/cannot hear anything
 Using a headset with other Bluetooth TM wireless technology devices may cause problems such as interruptions in sound, reduced transfer
speed or errors during file transfer, and disconnection of other devices. We strongly recommend using the headset on its own, not in
conjunction with any other device.
 Please confirm that the headset is being operated correctly.
 Please check the volume settings on your headset and PC.
 If Windows Media Player or another audio-related application is active when you try to connect your headset, you may find it impossible
to connect properly to the headset, or even to use it at all.
Please start the audio application after you have established a connection with the headset.
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