SMA SI 3.0-11 Installation - Manual (Page 102)

12 Contact SMA Solar Technology AG
102 SI30M-44M-60H-80H-IA-en-30 Installation Manual
12 Contact
If you have technical problems with our products, contact the SMA Service Line. We require the following information in
order to provide you with the necessary assistance:
• Sunny Island inverter type
• Sunny Island inverter serial number
• Sunny Island inverter firmware version
• Displayed error message
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Type of the communication products connected
• Type and size of additional energy sources
• If a generator is connected:
– Type
– Power
– Maximum current
Australia SMA Australia Pty Ltd.
Sydney Toll free for Australia: 1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200
Belgien/
Belgique/
België
SMA Benelux BVBA/SPRL
Mechelen +32 15 286 730
Brasil Vide España (Espanha)
Česko SMA Central & Eastern Europe s.r.o.
Praha +420 235 010 417
Chile Ver España
Danmark Se Deutschland (Tyskland)
Deutschland SMA Solar Technology AG
Niestetal Medium Power Solutions
Wechselrichter:
Kommunikation:
SMA Online Service Center:
+49 561 9522-1499
+49 561 9522-2499
www.SMA.de/Service
Hybrid Energy Solutions
Sunny Island:
+49 561 9522-399
PV-Diesel Hybridsysteme: +49 561 9522-3199
Power Plant Solutions
Sunny Central:
+49 561 9522-299
España SMA Ibérica Tecnología Solar, S.L.U.
Barcelona Llamada gratuita en España: 900 14 22 22
Internacional:
+34 902 14 24 24