Grass Valley CR Series v.3.2 - Manual (Page 129)

117
CR Series
User’s Guide
 Level selection can be confusing: when all levels are selected, level buttons are not toggles.
Pressing a level button in this situation turns off all other levels and leaves the one you
selected on. This is by design. Do not think this is a malfunction.
 Occasionally, a button press will fail to make contact. Press the button firmly and straight in.
If a button continues to fail, the control panel, router, or remote panel module might be
broken or you might misunderstand something about the way the routers work.
If a router malfunctions, try resetting the router. Either set its rotary switch to 0 and cycle power
or select the router in CRSC and click ‘Reset Router’.
A control panel powers up in ‘Panel Lock’ state. The ‘Panel Lock’ button at the top right is bright
red. Be sure to press ‘Panel Lock’ once (it turns low-tally green) so that the panel can operate.
Network Failure
Determine whether the Ethernet switch has power. If it has power, check whether the switch is
broken. A quick check is to see whether the switch’s activity lights are on or active.
Check the amber and green lights on the Ethernet port on your router or remote panel module.
These should be on and steady (not blinking).
Check your cables. They might be defective or of the wrong type. If your devices are very far
apart, the cable might be too long.
Again, check power.
CRSC Failures
CRSC failures are not likely to occur. But in rare instances, you may experience difficulties:
1 CRSC doesn’t launch or misbehaves.
If your system crashed at any time, CRSC might have been damaged. Try reinstalling CRSC.
The installation might be defective if CRSC fails immediately after installation.
2 CRSC does not detect some or all of the devices in your network.
It is possible that you configured the IP address of your PC incorrectly. Note that the PC must
not use DNS or DHCP on the compact router network. Refer to
Levels and IP Addresses in
CRSC Networks , on page 57, for more information.
Router or remote panel module software or firmware is out of date. Get updates from Grass
Valley. Remove suspect devices one-by-one to see whether the network stabilizes. Rescan
the network in CRSC each time you do so.
You have duplicated levels or IP addresses. Router behavior in this case is unpredictable.
Unless you have assigned IP addresses to your routers and remote panel modules, remote
panel modules must have distinct rotary switch settings (1–F) and routers must have distinct
rotary switch settings.
It is possible that you have more than 8 routers or more than 16 remote panel modules.
Results are not predictable if you do.
Please report all CRSC failures to Grass Valley.