Troubleshooting portal, Symptom, Analysis – H3C Technologies H3C S7500E Series Switches User Manual
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Configure the ACL (ACL 3000 ) for resources on subnet 192.168.0.0/24 and the ACL (ACL 3001)
for Internet resources
On the security policy server, you need to specify ACL 3000 as the isolation ACL and ACL 3001
as the security ACL.
[SwitchA] acl number 3000
[SwitchA-acl-adv-3000] rule permit ip destination 192.168.0.0 0.0.0.255
[SwitchA-acl-adv-3000] rule deny ip
[SwitchA-acl-adv-3000] quit
[SwitchA] acl number 3001
[SwitchA-acl-adv-3001] rule permit ip
[SwitchA-acl-adv-3001] quit
3) Configure portal authentication
# Configure the portal server as follows:
z
Name: newpt
z
IP address: 192.168.0.111
z
Key: portal
z
Port number: 50100
z
URL: http://192.168.0.111:8080/portal.
[SwitchA] portal server newpt ip 192.168.0.111 key portal port 50100 url
http://192.168.0.111:8080/portal
# Enable portal authentication on the interface connecting Switch B.
[SwitchA] interface vlan-interface 4
[SwitchA–Vlan-interface4] portal server newpt method layer3
[SwitchA–Vlan-interface4] quit
On Switch B, you need to configure a default route to subnet 192.168.0.0/24, setting the next
hop as 20.20.20.1. The configuration steps are omitted.
Troubleshooting Portal
Inconsistent Keys on the Access Device and the Portal Server
Symptom
When a user is forced to access the portal server, the portal server displays neither the portal
authentication page nor any error message. What the user sees is a blank web page.
Analysis
The keys configured on the access device and the portal server are inconsistent, causing CHAP
message exchange failure. As a result, the portal server does not display the authentication
page.