H3C Technologies H3C S7500E Series Switches - Manual (Page 126)

6-5
Pinging 192.168.2.3 with 32 bytes of data:
Reply from 192.168.2.3: bytes=32 time<1ms TTL=128
Reply from 192.168.2.3: bytes=32 time<1ms TTL=128
Reply from 192.168.2.3: bytes=32 time<1ms TTL=128
Reply from 192.168.2.3: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.2.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
In addition, if the user uses a web browser to access any external website, the user will be
taken to the web server, which provides the client software download service.
Troubleshooting EAD Fast Deployment
Users Cannot be Redirected Correctly
Symptom
When a user enters an external website address in the web browser, the user is not redirected
to the specified URL.
Analysis
z The address is in the string format. In this case, the operating system of the host regards
the string a website name and tries to have it resolved. If the resolution fails, the operating
system sends an ARP request with the address in the format other than X.X.X.X. The
redirection function does redirect this kind of ARP request.
z The address is within the freely accessible network segment. In this case, the device
regards that the user is trying to access a host in the freely accessible network segment,
and redirection will not take place, even if no host is present with the address.
z The redirect URL is not in the freely accessible network segment, no server is present with
that URL, or the server with the URL does not provide web services.
Solution
z Enter an IP address that is not within the freely accessible network segment in dotted
decimal notation (X.X.X.X).
z Ensure that the device and the server are configured correctly.