Gasboy Islander PLUS - Manual (Page 123)

Table 5-4. Communication Troubleshooting
Fault Probable Cause Checks Corrective Action
No communication to the pumps (8-port CommVerter) (Continued)
All pumps are
showing
"warning" signs
on the SiteOmat
Status screen Incorrect 8-port
CommVerter setup Check network
connectivity by
performing a "ping"
command locally or
remotely, through
PuTTY application
2. Check the status of the
LEDs on the 8-port (upper
right corner of the board):
the first and the third LED
should be lit to confirm
power and network
connection, while second
LED should blink to confirm
network activity. The last
two LEDs (from left to
right) should be blinking
constantly, to confirm
communication with
controller
3. In cases where all LEDs are
lit periodically (every 30
seconds) the unit is resetting
due to connection loss to the
controller
4. Reset the IP and reconfigure
the Pump Server (PS) in
controller setup
No communication to nozzles (Wireless Gateway)
Can’t read the
vehicles and/or
no authorization
at the pumps
1. No
communication
to Wireless
Gateway
2. Incorrect nozzle
readers setup
Check the physical
connection of the
Wireless Gateway to
the local network (5-
port switch)
Check the Wireless
Gateway network
settings
1. If no activity on the LAN
port, check the cable and/or
change the port on the 5-port
switch
2. Remove the top cover to
access the Wireless Gateway
and check the status of the
LEDs
Islander PLUS Manual 109