Gasboy Islander PLUS - Manual (Page 107)

16. If readability is still poor all over the receipt, or even part of it, repeat cleaning procedures with a
new Cleaning Card.
4-10. TROUBLESHOOTING
4-10.1. General
In case problems are detected after installation or during operation, repeat the installation
procedures.
CAUTION
If the problem persists, contact Gasboy. Under no
circumstances, attempt to dismantle the printer. The
Printer Unit repair should be performed at Gasboy
laboratories only.
4-10.2. Troubleshooting
The Printer indicates a faulty operation by means of its Leds on the front panel. Perform the
recommended corrective actions to troubleshooting the failure and to repair the unit
Table 4-3. Printer Troubleshooting
No. Failure Indication Probable Cause of Failure Recommended Corrective
Action
1 Left-hand green Led
flickers constantly The Printer Unit is stuck 1. Check paper roll
2. Replace unit
2 Right-hand green Led
flickers constantly The Printer Unit is stuck 1. Check paper roll
2. Replace unit
NOTE
See paragraph 5-2.3 for detailed troubleshooting
procedures.
4-10.3. Releasing Jammed or Crumpled Paper
This procedure applies when a paper is crumpled or jammed inside the printer. In this case the
printer is disabled and all actions should be performed manually. Use the following procedure to
release the paper.
Islander PLUS Manual 93