Gasboy Islander PLUS - Manual (Page 111)

Table 5-1. Islander PLUS Troubleshooting (Cont'd)
Fault Probable Cause Checks Corrective Action
System is down (Continued)
Doesn't accept
Key/Card/Keypad
input
No
communication OrPT setup is
incorrect Login into OrPT and
check communication
parameters
1. Set communication
parameters
2. Submit and check again
OrCU setup is
incorrect Check OrCU setup:
• OrPT bus
• OrPT parameters
• OrCU Administrator
parameters
1. Set communication
parameters
2. Save and reload
3. Check again
No Magnetic
Card response Dirty or faulty
Magnetic Card
reader
Faulty Magnetic
Cards
1. Visually check
Magnetic Card reader
2. Present several
Magnetic Cards
1. Clean Magnetic Card
reader
2. Replace Magnetic Card
reader
3. Replace OrPT
No Key response Loose cable
Faulty key
receptacle
1. Visually check Key
receptacle
2. Insert several keys
1. Replace Key receptacle
2. Replace OrPT
Customer display
is blank Faulty Customer
display
Faulty OrPT
Verify that customer
display board is properly
connected to OrPT
interface board
1. Replace customer
display
2. Replace OrPT
Mechanic pump does not refuel
Pump does not
supply fuel Device is not
allowed to refuel
1. Open the pump from
SiteOmat Status
screen
2. Verify that the
vehicle/device has no
limitation in FHO
setup
Enable the device to refuel
Islander PLUS Manual 97