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Flowserve 3400IQ Digital Positioner User Manual

Page 103

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03

Logix 3400IQ Digital Positioner FCD LGENIM3402-00 – 0/07

flowserve.com

Incorrect or Non-compatible Tools
If the user is using non-compatible versions of fieldbus software tools, such as Standard Dictionary
or Device Description (DD) files, or if the user is using the incorrect revision level of device firmware,
then device objects or some block objects may not be visible or identified by name. (See Table 10.2
for possible causes and recommended actions.)

Table 10.2 Device Troubleshooting B

Symptom

• Device and/or block objects not identified (UNKnown), or,
• Parameters are not visible or identified by name, or
• Flowserve-defined parameters are not visible.

Possible cause

Items to check

Recommended Action

Incorrect standard dictionary,

device description (DD) or symbols

on host computer

Verify that the standard dictionary,

the DD or symbols files are correct

for the device.

Install the compatible version of

standard dictionary and DD for the

device on the host computer. See

Fieldbus Device Version Checking

on page xi.

Incorrect path-names to descrip-

tions on host computer.

Check that the path name to loca-

tions of the standard dictionary,

and DD files on the host computer

is correct.

Make sure that the path name of

the standard dictionary and DD

are in the correct location for the

fieldbus software application. (C:\.

. . \release\)

Incorrect revision of Device

Resource Block firmware

Read the following resource block

parameters:
• DEV_REV (contains the revision

level of the resource block).
• DD_REV (contains the revision

level of the resource block).

Perform a code download of the

correct device firmware. See Code

Download on page 133.

Incorrect revision level of the

device firmware.

Read the three elements of the

REVISION_ARRAY parameter,

which are:
• Stack board firmware
• Stack board boot code
• Transducer board firmware NOTE:

The numbers, when viewed as

hexadecimal numbers, are in the

format MMmm.Where, MM is the

major revision number and mm is

the minor revision number.

Perform a code download of the

correct device firmware. See Code

Download in section 11.

Non-functioning Blocks
• Device block objects may not be running (executing their function block schedules) or the blocks
may be in Out-of-Service (OOS) mode. For example, if the AO function block is in OOS mode, the
block will not provide updated output values although the AO block may be running. When trouble-
shooting non-functioning block objects, start with the resource block. For example, if the resource
block is in OOS mode all other blocks in the device will also be in OOSmode. (See Table 10.3 for
possible causes and recommended actions.)