Flowserve 3400IQ Digital Positioner User Manual
Page 103

03
Logix 3400IQ Digital Positioner FCD LGENIM3402-00 – 0/07
flowserve.com
Incorrect or Non-compatible Tools
If	the	user	is	using	non-compatible	versions	of	fieldbus	software	tools,	such	as	Standard	Dictionary	
or	Device	Description	(DD)	files,	or	if	the	user	is	using	the	incorrect	revision	level	of	device	firmware,	
then	device	objects	or	some	block	objects	may	not	be	visible	or	identified	by	name.	(See	Table	10.2	
for	possible	causes	and	recommended	actions.)
Table 10.2 Device Troubleshooting B
Symptom
•	Device	and/or	block	objects	not	identified	(UNKnown),	or,	
•	Parameters	are	not	visible	or	identified	by	name,	or
•	Flowserve-defined	parameters	are	not	visible.
Possible cause
Items to check
Recommended Action
Incorrect standard dictionary,
device description (DD) or symbols
on host computer
Verify that the standard dictionary,
the DD or symbols files are correct
for the device.
Install the compatible version of
standard dictionary and DD for the
device on the host computer. See
Fieldbus Device Version Checking
on page xi.
Incorrect path-names to descrip-
tions on host computer.
Check that the path name to loca-
tions of the standard dictionary,
and DD files on the host computer
is correct.
Make sure that the path name of
the standard dictionary and DD
are in the correct location for the
fieldbus software application. (C:\.
. . \release\)
Incorrect revision of Device
Resource Block firmware
Read the following resource block
parameters:	
•	DEV_REV	(contains	the	revision	
level	of	the	resource	block).	
•	DD_REV	(contains	the	revision	
level of the resource block).
Perform a code download of the
correct device firmware. See Code
Download on page 133.
Incorrect revision level of the
device firmware.
Read the three elements of the
REVISION_ARRAY parameter,
which	are:	
•	Stack	board	firmware	
•	Stack	board	boot	code	
•	Transducer	board	firmware	NOTE:	
The numbers, when viewed as
hexadecimal numbers, are in the
format MMmm.Where, MM is the
major revision number and mm is
the minor revision number.
Perform a code download of the
correct device firmware. See Code
Download in section 11.
Non-functioning Blocks 
•	Device	block	objects	may	not	be	running	(executing	their	function	block	schedules)	or	the	blocks	
may	be	in	Out-of-Service	(OOS)	mode.	For	example,	if	the	AO	function	block	is	in	OOS	mode,	the	
block	will	not	provide	updated	output	values	although	the	AO	block	may	be	running.	When	trouble-
shooting	non-functioning	block	objects,	start	with	the	resource	block.	For	example,	if	the	resource	
block	is	in	OOS	mode	all	other	blocks	in	the	device	will	also	be	in	OOSmode.	(See	Table	10.3	for	
possible	causes	and	recommended	actions.)
