Frequently asked questions - and answers (faqs), Requently, Sked – ARRIS 2247-N8-10NA (v9.1.x) User Manual User Manual
Page 105: Uestions, Nswers, Frequently asked questions - and, Answers (faqs), Frequently asked questions - and answers (faq
Motorola 2247-N8 DSL Wi-Fi Gateway User Guide
Please visit
www.motorola.com/us/support
for FAQs and additional product documentation.
105
Frequently Asked Questions - and Answers (FAQ
s
)
Q: What is the default user name and password of the 2247-N8?
A: By default, the 2247-N8 does not require a user name or password. If you choose password protection in the initial setup or by visiting the Sys-
tem > Access Code page, your user name will be “admin”. If you do not set a password, the default admin account password is the Device Access
Code (found on a label on the bottom of your 2247-N8).
Q: How do I access the configuration screens of my 2247-N8?
A: By default, your 2247-N8 has an IP Address of 192.168.1.254. You access your 2247-N8 by typing
http://192.168.1.254
into your browser’s
address bar and pressing Enter on your keyboard.
Q: What troubleshooting steps can I do on my own before calling for support?
A: If your connection to the Internet stops working, check to make sure that all of the cables are plugged in correctly (refer to
on page 6 if needed). If this does not fix the problem, shut down your computer and turn off the 2247-N8. Wait about 30 seconds and
then turn on the 2247-N8. Wait for the Internet light on the 2247-N8 to become solid green and then turn on your computer and launch a Web
browser.
Q: Why is my DSL light flashing green?
A: A flashing green light indicates that no cable is attached to the DSL port or that the 2247-N8 is negotiating a connection. A solid green DSL light
along with a solid green Internet light indicates that an Internet connection is established.
If your DSL light does not become solid green, verify that the connection from the 2247-N8 DSL port to the telephone/DSL jack is secure. If the con-
nection is secure, contact your ISP (Internet service provider) to verify that your DSL line is functioning properly.
Q: What is the default IP address of my 2247-N8?
A: The default IP address of the 2247-N8 is 192.168.1.254. You can access the Web configuration pages by typing
http://192.168.1.254
into your
browser and pressing Enter on your keyboard.
Q: I made some configuration changes in my 2247-N8. Why didn’t the changes take effect?
A: Many configuration changes made to the 2247-N8 require that you click a
Save
button before they take effect. You will see “Changes Saved” at
the top of the page when the configuration changes are applied.