Brother 875 MC - Manual (Page 157)

Dialing Does Not Work
Check for a dial tone. Change TONE/PULSE setting. Check all telephone line connections:
telephone line from wall jack to LINE jack on fax machine and make sure curled handset cord is
not in EXT jack. Check power cord connection. Send a manual fax (press HOOK or lift handset),
wait to hear fax receiving tones and press STAET,
Enabling/Disabling Anti-Curl Check Sheet
At Date and Time prompt, press the left arrow and right arrow keys at the same time until you
hear 3 short beeps. ACS is ON, Press this toggle switch again for opposite setting.
Fax Machine Does Not Answer When Called
Make sure the fax machine is not in MANUAL mode (AUTO and F/T lights out). Check it is in
the correct receiving mode for your setup (either AUTO, F/T or TAD). Check for a dial tone. If
possible, call your fax machine to hear what is happening.
No Dial Tone on the Handset
Press HOOK. If no dial tone, check telephone line connections at fax machine and wall jack.
Connect a regular telephone into the wall jack to see if the phone line is wmrking,
No Response/Busy When Sending a Fax
Check that you have the correct number and dialed it correctly. Try to call the number from a
regular telephone to make sure it is in service.
Poor Transmitting Quality
If faxes you send are hard to read at the receiving machine, try changing your resolution to FINE
or SUPERFINE. Also, clean your scanner glass cover and white pressure bar.
Vertical Black Lines When Receiving
The recording head on your machine may be dirty or the sender’s scanner may be dirty. Make a
copy; if it is the same, clean your print head with isopropyl alcohol and a lint-free cloth. The print
head is about 9 x 1/2 inches and is gold in color with triangular markings.
Vertical Black Lines When Sending
Make a copy. If the copy is the same, the scanner area is dirty. Lift the front cover and look in the
front of the machine in the document path. Use isopropyl alcohol and a lint-free cloth. Clean the
glass cover (about 9 x 1/2 inches) below and the white metal or plastic pressure bar (same size and
shape) found inside the cover above it.
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