ClearCube R Series Pentium 4 - Manual (Page 34)

24 • ClearCube Architecture and Product Overview ClearCube Product Manual and Installation Guide
• Supervisor View or Control – This mode allows a supervisor to share the view of
any desktop’s monitor screen. This feature is useful for training, collaborative
troubleshooting, and performance monitoring. Effectively, the user’s video monitor
signal is split to route to both the end user’s monitor and the supervisor’s monitor.
Thus, as a hardware solution, end users cannot tell whether or not a supervisor is
sharing the screen view. Also, this feature is completely independent of any
software that may be running on the end user’s computer and will even work if the
computer’s operating system is locked up (unlike software-based supervisor
solutions that fail to work if the computer locks up). Control of the end-user’s PC
Blade can also be passed to the supervisor while the end user shares the video
screen.
• Administrator KVM Switching – This mode gives full control of the user’s PC
Blade to the administrator, allowing the administrator to switch all the PC Blades
in a Cage. Multiple Cages fitted with Blade Switching BackPacks can be linked to
result in a 1xN configuration allowing a single administrator desktop to select from
any number of PC Blades. This configuration is popular for help desk
administration, desktop management, software upgrades and for server
management (similar to traditional KVM switching capability).
Switch Manager communicates with the BackPacks through an Ethernet connection on
the management controller housed in each R4300 BackPack. The management controller
is installed inside the BackPack and does not take up a Blade slot.
Blade Switching BackPack
The Blade Switching BackPack, shown in Figure 5, places intelligent switching
between the PC Blades to deliver the unique capability of remotely switching desktop
C/Ports among multiple PC Blades. The BackPack integrates into the ClearCube
Cage and therefore does not take up any additional vertical rack or cabinet space.
Figure 5 Blade Switching BackPack Rear View