ClearCube R Series Pentium 4 - Manual (Page 119)

ClearCube Product Manual and Installation Guide Troubleshooting • 109
Troubleshooting
If you have any problems with your system, please check the following items prior to
calling for support. For detailed troubleshooting procedures, see the Service Manual.
User Port Troubleshooting
C/Ports
Red link status indicator on PC Blade and C/Port
• Check cables for correct pin-out, which is the same as for standard Ethernet over
CAT5 cable. Check that all wire pairs are terminated properly.
–
Pin 1 and 2 are pairs
– Pin 3 and 6 are pairs
– Pin 4 and 5 are pairs
– Pin 7 and 8 are pairs
• Check the back edge of the PC Blade for any debris that may be causing
incomplete contact between the Blade and the connectors in the Cage.
• Check for debris on all RJ-45 jacks.
• Certify the cable with a cable analyzer.
• For a dual processor PC Blade, verify the C/Port cable is plugged into the even
numbered port (e.g., for a PC Blade installed in Cage slots 3 and 4, the C/Port
cable should be plugged into port 4).
No link status indicator light
• Troubleshooting procedure is the same as above.
No ethernet link light
• For model R1200 and R2100 PC Blades, make sure the Ethernet cable is plugged
into a 10/100/1000 Mb/s port on your network switch.
• Make sure the Ethernet port or the network switch is configured to match the
Ethernet speed capabilities of the PC Blade.
No power to PC Blade
• Check the power button on the front of the PC Blade.
• Verify that the power circuit to the Cage is operational.
• Check all power strips, UPS, and extension cords to make sure they are in
working order.