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Rockwell automation support, Local product support, Technical product assistance – Rockwell Automation 20Y PowerFlex Active Front End User Manual

Page 12: Additional resources, Afe information, Local product support technical product assistance

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Rockwell Automation Publication 20Y-UM001E-EN-P - July 2014

Preface

Rockwell Automation
Support

Rockwell Automation offers support services worldwide, with over 75 sales and
support offices, over 500 authorized distributors, and over 250 authorized
systems integrators located throughout the United States alone. In addition,
Rockwell Automation representatives are in every major country in the world.

Local Product Support

Contact your local Rockwell Automation representative for the following:

Sales and order support

Product technical training

Warranty support

Support service agreements

Technical Product Assistance

For technical assistance, please review the information in

Chapter 5

,

Troubleshooting, first. If you still have problems, then access the Allen-Bradley
Technical Support website at

http://www.ab.com/support/abdrives

or contact

Rockwell Automation. When you contact Technical Support, be prepared to
provide the information listed on

page 124

.

Additional Resources

These documents contain additional information concerning related products
from Rockwell Automation.

AFE Information

The following publications are recommended for troubleshooting the PowerFlex
Active Front End.

Title

Publication

PowerFlex Active Front End—Frame 10 Hardware Service Manual

20Y-TG001

PowerFlex Active Front End—Frame 13 Hardware Service Manual

20Y-TG002

PowerFlex 700H, 700S, and 700AFE Drive Fan Systems Installation Instructions

PFLEX-IN029