9 troubleshooting, 1 general errors, Troubleshooting 9.1 – Eppendorf BioSpectrometer kinetic User Manual
Page 75: General errors, 9troubleshooting 9.1 general errors
75
Troubleshooting
Eppendorf BioSpectrometer
®
kinetic
English (EN)
9
Troubleshooting
9.1
General errors
Error
Possible cause
Remedy
Measuring results are
imprecise.
• Reagent is past its shelf
life.
Ensure that the reagent is still within its
shelf life and properly prepared.
• Reagent has not been
prepared properly.
Use clean demineralized water of adequate
quality for preparation if required.
• Pipetting is not correct.
Ensure that the pipette is calibrated and
that pipetting is being performed correctly.
• Incubation procedure
before measurement is
incorrect.
If the method procedure requires
incubation before the measurement,
ensure that the temperature and time for
incubation are correctly observed.
• The cuvette is
contaminated.
Clean and rinse the cuvette. When
replacing a cuvette, pay attention that the
optical window of the cuvette remains
clean and that you do not touch it with your
fingers.
If the cuvette window has become soiled
from fingerprints, wipe it clean using a
lint-free lab cloth soaked in ethanol or
isopropanol.
• The cuvette is not filled
completely with
measuring solution, and it
contains bubbles.
Ensure that the required minimum volume
of the cuvette for a measurement is
reached and that no bubbles are in the
measuring solution.
• Turbidity of the
measuring solution.
Centrifuge the turbid measuring solutions
containing particles and use the clear
supernatant.
• Spectrophotometer is
drifting.
Contact Eppendorf Service.
Observe the ambient conditions.
Prevent temperature changes.
• Cuvette shaft is dirty.
Clean the cuvette shaft.