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9 troubleshooting, 1 general errors, Troubleshooting 9.1 – Eppendorf BioSpectrometer kinetic User Manual

Page 75: General errors, 9troubleshooting 9.1 general errors

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75

Troubleshooting

Eppendorf BioSpectrometer

®

kinetic

English (EN)

9

Troubleshooting

9.1

General errors

Error

Possible cause

Remedy

Measuring results are
imprecise.

• Reagent is past its shelf

life.

 Ensure that the reagent is still within its

shelf life and properly prepared.

• Reagent has not been

prepared properly.

 Use clean demineralized water of adequate

quality for preparation if required.

• Pipetting is not correct.

 Ensure that the pipette is calibrated and

that pipetting is being performed correctly.

• Incubation procedure

before measurement is
incorrect.

 If the method procedure requires

incubation before the measurement,
ensure that the temperature and time for
incubation are correctly observed.

• The cuvette is

contaminated.

 Clean and rinse the cuvette. When

replacing a cuvette, pay attention that the
optical window of the cuvette remains
clean and that you do not touch it with your
fingers.

 If the cuvette window has become soiled

from fingerprints, wipe it clean using a
lint-free lab cloth soaked in ethanol or
isopropanol.

• The cuvette is not filled

completely with
measuring solution, and it
contains bubbles.

 Ensure that the required minimum volume

of the cuvette for a measurement is
reached and that no bubbles are in the
measuring solution.

• Turbidity of the

measuring solution.

 Centrifuge the turbid measuring solutions

containing particles and use the clear
supernatant.

• Spectrophotometer is

drifting.

 Contact Eppendorf Service.
 Observe the ambient conditions.
 Prevent temperature changes.

• Cuvette shaft is dirty.

 Clean the cuvette shaft.