Konica Minolta bizhub 420 - Manual (Page 117)

5 Troubleshooting
5-6 bizhub 500/420
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5.4 Call for Service
The call for service screen displays when it is necessary for you to contact
your service representative. The call for service screen contains the tele-
phone number and FAX number of your service representative. This page
shows the procedure for reporting an FK-502 problem to your service repre-
sentative by phone.
7 CAUTION
To prevent the risk of serious accident, perform the following when the call
for service screen is displayed and the facsimile is no longer able to operate.
% 1. Write down the trouble code number of the message.
% 2. Turn off the auxiliary power switch and main power switch.
% 3. Disconnect the power cord from the outlet.
% 4. Contact your service representative and inform the representa-
tive of the trouble code number.