Konica Minolta BIZHUB C652DS - Manual (Page 226)

bizhub C652/C652DS/C552/C552DS/C452 9-5
9.2 Troubleshooting table 9
The image is printed at an angle Is the original positioned correct-
ly? Correctly position the original
against the document scales.
(p. 3-5)
Load the original into the ADF,
and slide the adjustable lateral
guides to fit the size of the origi-
nal. (p. 3-4)
Is the original incorrectly posi-
tioned in the ADF? If the original cannot be fed cor-
rectly through the ADF, make
copies by positioning the original
on the original glass. (p. 3-5)
Is the slit glass dirty (while using
the ADF)? Clean the slit glass with the slit
glass cleaner. (p. 8-12)
Are the adjustable lateral guides
incorrectly positioned against
the edges of the paper? Slide the adjustable lateral
guides against the edges of the
paper.
Was curled paper loaded into the
paper tray? Flatten the paper before loading
it.
The printed page is curled Was paper that curls easily (as
with recycled paper) used? Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Replace with new dry paper.
(p. 8-3)
The edge of the printed image is
dirty Is the document pad dirty? Clean the document pad with a
soft cloth dampened with a mild
detergent. (p. 8-14)
Was the selected paper size larg-
er than the original?
(With a Zoom setting of "Full
Size" (100.0%)) Select a paper size that is the
same size as the original.
Otherwise, select Auto to enlarge
the copy to the selected paper
size. (p. 5-7)
Is the size or orientation of the
original different from that of the
paper?
(With a Zoom setting of "Full
Size" (100.0%)) Select a paper size that is the
same size as the original. Other-
wise, select a paper orientation
that is the same as that of the
original.
Was the copy reduced to a size
smaller than the paper (with a re-
duced zoom ratio specified)? Select a zoom ratio that adjusts
the original size to the selected
paper size.
Otherwise, select Auto to enlarge
the copy to the selected paper
size. (p. 5-7)
Even though a paper jam was
cleared, copies cannot be pro-
duced Is paper jammed at other loca-
tions? Remove any jammed paper from
other locations.
Printing with the "2-Sided >
1-Sided" or "2-Sided > 2-Sided"
settings are not available Have settings been selected that
cannot be combined? Check the combinations of the
selected settings.
Copying is not possible even
though the password is entered
on a machine with account track
settings configured Did the message "Your account
has reached its maximum allow-
ance." appear? Contact your administrator.
The original is not fed Is the ADF slightly open? Securely close the ADF.
Is the original one that does not
meet the specifications? Check that the original is one
that can be loaded into the ADF.
(p. 12-7)
Is the original correctly loaded? Position the original correctly.
(p. 3-4)
The Finisher or Job Separator
JS-504 does not run. Is any power being supplied to
the connector? Check that the cord is correctly
inserted into the connector.
Description of problem Check points Remedy