9 troubleshooting, Problems that cannot be corrected by the user, Troubleshooting – Konica Minolta BIZHUB C652DS User Manual
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bizhub C652/C652DS/C552/C552DS/C452
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9.1
When the message "Trouble" appears (call a service representative)
9
9
Troubleshooting
This chapter describes troubleshooting.
9.1
When the message "Trouble" appears (call a service
representative)
If this message appears, perform the operation described in the message. If the problem is not resolved,
perform the following operations, and then contact your service representative.
Normally, the phone number and fax number of your service representative appear in the center of the
screen.
If a defective part can be separated in order to be able to continue operations after a problem has been
detected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the
problem has not been resolved, so contact your service representative immediately.
Problems that cannot be corrected by the user
1
Write down the malfunction code in the Service Call screen.
2
Turn off the [sub power switch].
3
Turn off the [main power switch].