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You hear unusual noises, The printer is not level, The media tray is not installed correctly – Konica Minolta PAGEPRO 9100 User Manual

Page 93: There is a foreign object stuck inside the printer, Solving problems 87

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Solving Problems

87

Characters
print incor-
rectly.

The fonts are set
incorrectly on your
printer driver.

Check your driver (Properties/Fonts tab)
to make sure you are using the correct
fonts (such as TrueType fonts).

You hear
unusual
noises.

The printer is not
level.

Put the printer on a flat, hard, stable,
level surface.

The media tray is not
installed correctly.

Remove the media tray that you are
printing from and reinsert it completely
into the printer.

There is a foreign
object stuck inside
the printer.

Turn off the printer and remove the
object. If you cannot remove it, contact
Service. See the Service & Support
Guide
for the office closest to you.

The printer
goes into
power-

saving
mode.

The printer automati-
cally switches to
power-saving mode
after 30 minutes of
inactivity (default).

You can change the number of minutes
before the printer switches to power-sav-
ing mode in the Administration/Engine/
Energy Saver menu.

You are
unable to
access
Accounting
in Crown-
View.

The printer is not
turned on and IDLE.

Make sure the printer is on and IDLE
appears in the control panel.

For more information about CrownView,
refer to the Crown Books in PDF on the
Documentation
CD-ROM.

You do not have a
hard disk installed.

Install a hard disk.

The fonts list
was not
updated
after down-
loading a
font to disk.

The printer’s font list
has not been
refreshed.

Print an advanced status page. The
downloaded fonts should now appear.

Symptom

Cause

Solution