Konica Minolta PAGEPRO 9100 - Manual (Page 140)

Repacking the Printer 134
Repacking the Printer
Attention
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. cannot be held
responsible for damage to your printer during shipment that results
from the improper packaging of your printer. You must use the
instructions given in this section before repacking the printer in its
original shipping carton with the original packing materials. If you do
not have your original packaging, in the Americas call the Spares
department at (251) 633-4300 extension 2530 and request the PagePro
9100 Repacking Kit 2600713-100. For locations outside the Americas,
refer to printer.konicaminolta.com.
If you have been instructed to return the printer to KONICA MINOLTA
PRINTING SOLUTIONS U.S.A., INC. by a customer support
representative in the Americas, be sure to write the RMA (Return
Merchandise Authorization) number you receive on the outside of the
carton before calling the shipper for pickup. If the RMA number is not
prominently visible on the outside of the return inventory, we will not
accept receipt.
You can also have a KONICA MINOLTA authorized service provider
uninstall and repack your printer, or you can upgrade to on-site service.
For prices and availability, call 1 (877) 778–2687 in the Americas or see
printer.konicaminolta.com worldwide.
What's involved in repacking the printer?
1
Turn off the printer.
2
Unplug the printer’s power cords and interface cables.
3
Remove the toner cartridge and store it in its original packaging.
4
Remove all media.
5
Deinstall the duplexer, 4-bin mailbox, and optional media trays (if
attached).
If you’re returning the printer for service, you don’t need to return
the accessories unless instructed to do so.