Konica Minolta PAGEPRO 9100 - Manual (Page 87)

Solving Problems 81
Solving Problems
Symptom Cause Solution
Nothing is
printed. There is a Keypad
Locked, a media jam, or
other message on the
control panel. Handle according to the message dis-
played. For example, if the keypad is
locked, check to see if the printer’s in
Network Mode and someone else has
opened a telnet session to it. Change
the printer to Single User Mode (Oper-
ator Control/Media Mode menu).
The driver is not set cor-
rectly. Select the proper driver media setting.
The power source does
not match the printer
specifications. Use a power source with the proper
specifications.
Several sheets are
being feed at the same
time. Remove the media from the tray and
check for static electricity. Fan plain
paper or other media (but not
transparencies), and replace it in
the tray.
Media is not set
properly in the media
tray(s).
Remove the media, tap it to straighten
it out, return it to the media tray, and
realign the media guides.
The printer is set up on
a stand smaller than the
bottom area of the
printer. Relocate the printer on a flat, hard,
stable, level surface that is large
enough to hold the printer.
Media sizes or types
are not correct. Make sure that you are using the cor-
rect media. See “Using Media” on
page 23.
The media tray or tray
cover was not correctly
installed. Check that your media tray(s) and tray
covers are properly installed and
inserted.