HID DTC400E/C30E/M30E User Guide - Manual (Page 88)

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DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.1) 4-41
Resolving the Flipper Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
• Symptom: The Flipper Table Module is jamming.
• Printer Error State: The Flipper Table has jammed while either aligning
itself or flipping a card.
• Driver Monitor Error Display: Flipper Jam
2 Open the Printer’s Flipper Table Module Cover.
a. Clear any cards in the Flipper Table Module by using the Forward and/or
Reverse buttons located on the Printer’s Top Cover.
b. Ensure that the Flipper Table Module can rotate freely.
c. Close the Printer’s Flipper Table Module.
d. Press the Resume button on the Printer’s Top Cover to continue printing.
e. To cancel the printing, press the Cancel Print button from the Driver’s
display dialog.