Troubleshooting, 1 problems starting up the zyxel device, 2 problems with the lan – ZyXEL Communications 802.11g Wireless ADSL2+ 4-port VoIP IAD P-2602HWNLI User Manual
Page 351: Chapter 27 troubleshooting

P-2602HWNLI User’s Guide
Chapter 27 Troubleshooting
351
C
H A P T E R
27
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
27.1 Problems Starting Up the ZyXEL Device
27.2 Problems with the LAN
Table 151 Troubleshooting Starting Up Your Device
PROBLEM
CORRECTIVE ACTION
None of the
lights turn on
when I turn on
the ZyXEL
Device.
Make sure that the ZyXEL Device’s power adaptor is connected to the ZyXEL Device
and plugged in to an appropriate power source. Make sure that the ZyXEL Device and
the power source are both turned on.
Turn the ZyXEL Device off and on.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Table 152 Troubleshooting the LAN
PROBLEM
CORRECTIVE ACTION
The LAN lights
do not turn on.
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet card is working properly.
I cannot access
the ZyXEL
Device from the
LAN.
If Any IP is disabled, make sure that the IP address and the subnet mask of the
ZyXEL Device and your computer(s) are on the same subnet.