Omron CS1W-ETN21 - Manual (Page 245)

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Troubleshooting Procedures Section 8-4
Mail Not being Sent
S T A R T
N
Y
Is the ERH indicator
flashing?
Y
N
Y
N N
Is the HOST indicator
lit?
Is the user mail
transmission status
"7"?
Y
Is the user mail
transmission status
"0"?
Y
N
N
Does destination
mail address exist?
N
Y
Is required
information missing from
the mail?
Y
N
Did required
mail content fail
to be obtained?
Y
N
The mail transmission function cannot be used because no IP
address or host name is set for the SMTP server.
Using the CX-Programmer, make the SMTP settings in the
System Setup. If the host name is used for the server settings,
then the DNS tab settings must be made too.
Is the HOST indicator
flashing?
Y
There is a mistake in the Unit Setup. Correct the mistake.
• The SMTP server address is wrong (set to 255.255.255.255
or 127.*.*.*).
• The SMTP server host name is wrong.
• The local mail address is wrong.
• The destination mail address is wrong.
Referring to the error log, correct the communications path.
• The SMTP server address is wrong.
• The IP router table is wrong.
• There is a communications error or a mistake in the
communications path settings.
• If POP before SMTP is required for the SMTP server
connection, SMTP (POP before SMTP) and POP must be
set in the Unit Setup.
There is a mistake in the Unit Setup. Correct the mistake.
• The SMTP server address is wrong (set to 0.0.0.0).
• The mail transmission settings in the Unit Setup are wrong
(not set).
There is a mistake in the send conditions in the Unit Setup's
mail transmission settings. Correct the mistake.
• The Mail Send Switch never turns ON after a start (power
ON) or restart.
• The interval timer is not set, or is set to an interval longer
than intended.
• The send conditions are not set.
Is the user mail
transmission status
"6"?
Y Correct the communications path.
• The SMTP server address is wrong.
• The IP router table is wrong.
• There is a communications error or a mistake in the
communications path settings.
The mail address set in the Unit Setup is wrong. Correct the
mistake.
Note: Set the destination mail address correctly. If it is incorrect,
mail will stay at the SMTP server.
Correct the information in the mail transmission settings in
the Unit Setup.
• Make the settings for the required user data, error log
data, status data, and file attachments.
Clear the following errors.
• If a user-created mail address is wrong, then correct it.
• There may be too much of a load (traffic) at the Ethernet
Unit. Adjust the applications.
E N D
N
Is the SMTP,
POP3, or
DNS error status
bit ON?